About.

Our Mission

Our mission is simple yet profound: to empower our clients with meticulously crafted O&M manuals that serve as invaluable tools for the efficient management, operation, and maintenance of their assets.

We are committed to delivering documents that are not only compliant with industry standards but also user-friendly, ensuring that our clients can navigate their systems with ease and confidence.

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Why Choose us?

Expertise

Our team consists of experienced professionals with a deep understanding of diverse industries, including construction, engineering, manufacturing, and more. We combine technical expertise with exceptional communication skills to create manuals that are informative and accessible.

Customization

We recognize that no two projects or facilities are the same. That’s why we offer tailor-made O&M manuals that are customized to your specific needs, ensuring that the content is relevant and valuable to your operation and maintenance teams.

User-Centric Approach

Our manuals are designed with end-users in mind. We prioritize clarity, simplicity, and accessibility, making it easy for your staff to find the information they need quickly and efficiently.

Compliance

We stay up-to-date with industry regulations and best practices, ensuring that your manuals are compliant with relevant standards, codes, and guidelines.

Quality Assurance

Quality is at the heart of everything we do. Our meticulous review processes ensure that the manuals we deliver are accurate, error-free, and of the highest quality.

Customer Support

We believe in building lasting relationships with our clients. Our dedicated customer support team is always ready to assist you with any questions or concerns, even after project completion.

Our Commitment to Sustainability

At SCORE Manuals we are committed to environmental responsibility. We strive to minimize the environmental impact of our operations by promoting sustainable practices and offering digital O&M manuals as an eco-friendly alternative to traditional paper documentation.

The Team

Owner & Manager

Leigh Arsenault, CET

After graduating from the Air Conditioning Engineering Technologist program at NAIT, Leigh started his career at Stantec Consulting working as an HVAC Draftsperson, Construction Contract Administrator and Commissioning Authority.

In 2007, Leigh founded ACx Consulting Inc., and has since provided commissioning authority services for over 145 projects in Alberta. This experience has given Leigh the opportunity to take part in a broad variety of projects for clients including the City of Edmonton, Alberta Infrastructure, Alberta Health Services, Edmonton Airports, University of Alberta, Department of National Defense, Norquest College and the Northern Alberta Institute of Technology.

Today, as the Owner and Manager of SCORE Manuals, Leigh’s vision is to grow into the most sought-after O&M provider in the market.

Modern tablet showing Score Manuals O&M Manuals Solution website

Estimator & Technical Writer

Laura Allison-Mourits

Located in Calgary, Laura has over 20 years project management experience in the Mechanical industry and worked on commercial, residential, municipal, and industrial projects of various sizes. As a Technical Writer, she transforms complex and technically difficult construction drawings, addenda, and specifications into concise, professional, and error-free documentation for use by Building Operators and Maintenance Staff.

Laura honed her O&M manual experience with New Dawn Manuals, until the Owners decided to retire, at which time she joined SCORE Manuals.

Two Score Manual Binders with documentation

Assistant Manager & Hard Copy Assembler

Lisa Miller

Lisa has been with SCORE Manuals from the beginning. As the hard copy assembler, Lisa operates our printing department and prepares manuals for delivery.